Your Records Belong to You — But Are Written for Someone Else
Under federal law, patients in the United States have the right to access their own medical records. Since 2021, the 21st Century Cures Act requires most healthcare providers to share those records electronically and promptly, including clinical notes. The practical result is that millions of people can now read exactly what their doctors write. The problem is that clinical documentation is written by clinicians for clinicians. The shorthand, Latin abbreviations, and ICD codes were never intended for patients to parse.
Anatomy of a Visit Note
Most outpatient visit notes follow a standard structure called SOAP: Subjective (what you reported — your symptoms, concerns, history), Objective (what the clinician measured — vitals, exam findings, test results), Assessment (the clinician's interpretation and working diagnosis), and Plan (what comes next — medications, referrals, follow-up tests). Reading a SOAP note top to bottom gives you the complete clinical picture of that visit.
Common Abbreviations and What They Mean
- HPI (History of Present Illness): Your own words about why you came in, as recorded by the clinician.
- CC (Chief Complaint): The one-sentence summary of your main concern.
- A/P (Assessment and Plan): The most important section — diagnosis and next steps.
- Dx: Diagnosis. Rx: Prescription or treatment.
- PRN: As needed. QD / BID / TID: Once / twice / three times daily.
- WNL: Within normal limits — the clinician found no abnormality in that area.
Discharge Summaries and Specialist Letters
Hospital discharge summaries and specialist consultation letters tend to be longer and denser than office notes. They include admission diagnoses, procedures performed, medications started or stopped, and follow-up instructions. These documents contain critical information that your primary care team needs — and that you should understand before your next appointment.
Plain Language on Demand
FreeHealth.ai connects to MyChart and other patient portals, imports your full medical record including visit notes, and translates clinical language into plain English. Paste in a section you do not understand or connect your portal directly. Know what your records say about you.


